Shipping policy
SHIPPING POLICY
Thank you for visiting and shopping at THE TWO N GROUP LLC (doing business as TWO N Clothing). The following are the terms and conditions that constitute our Shipping Policy.
1. Shipment Processing Time
All orders are processed within 2 to 4 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.
All orders are processed within 2 to 4 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.
2. Shipping Rates & Delivery Estimates
We provide premium worldwide shipping. Once dispatched, your order is estimated to arrive within the following windows:
We provide premium worldwide shipping. Once dispatched, your order is estimated to arrive within the following windows:
- Europe & USA: 3 to 7 business days.
- Rest of the World: 7 to 12 business days.
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
4. Customs, Duties, and Taxes
THE TWO N GROUP LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the sole responsibility of the customer (tariffs, taxes, etc.).
THE TWO N GROUP LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the sole responsibility of the customer (tariffs, taxes, etc.).
5. Damages
If you receive your order damaged, please contact our support team immediately with photos of the packaging and product to initiate a replacement request.
If you receive your order damaged, please contact our support team immediately with photos of the packaging and product to initiate a replacement request.
6. CONTACT INFORMATION
Questions about the Shipping Policy should be sent to us at:
Questions about the Shipping Policy should be sent to us at:
- Email: contact@twonclothing.com
- Address: THE TWO N GROUP LLC, 30 N Gould St, STE R, Sheridan, WY 82801